Specialized Application Training

Efficient management of customer queries is a key task in today's competitive environment. Hence, it becomes critical to understand the enquiry management system that is being used in the organization. We have specialized resources with huge experience in training large batches of individuals. These professionals would train your staff in using our enquiry management system in an effective way.

Given below are a few areas where these Specialized Training Sessions will be beneficial:

• Training of employees on Horizon's Enquiry Management System
• Conducting Train-the-Trainer sessions for larger sales force
• Campaign specific training along with insights on analytics
• Training on governance and related processes for efficient functioning of the system