sms HORIZON on 53030
SMS-Voice Fusion Application
Horizon Mobitech Private Limited has performed a detailed research on the usage of short code and other related SMS services. We have found out that whenever an interested person sends an SMS, and then he/ she would want to talk to an executive as soon as possible. Hence, we have developed a new innovative service that combines a short code and IVR outbound call.
- Given below are the details of how this service works:
- Prospective customers who are interested in your products & services, will message '
' on short code 53030 and gets a text message as acknowledgment (FREE OF COST). - Along with this they also get an automated IVR coded voice call explaining about the services, support & payment related inquiries, etc.
- Customers can select an option of their choice and can also be patched in real time with your marketing or support executives.
Application Benefits:
- SMS short code & IVR call integration
- Instant call conference of the customer and the executive, leading to immediate query resolution
- Enhances brand strength by addressing to customer needs in a professional way
- Responding to the customer in their desired language
- Detailed reports would be provided, based on the call flow, such as the person able to talk to your executive, which executive handled a particular call, duration of conversation, etc.
Test Our Service
SMS HORIZON on 53030
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