Click-to-Call Application
SMS Short code service is commonly used for lead generation or receiving feedbacks from the prospective customers. This is known as a two-way short code because it includes the following two steps:
- When interested customers scroll through your website, they can immediately get connected to your executives using this Click-to-call application (which generally they miss to, as they might be going through your website at odd hours)
- Customers just need to enter their numbers in a text box available on your website and click "Submit".
- On doing this, an automated call is sent on the customer´s mobile number saying "Welcome. Please wait while we connect you to our executives". This message can be customized based on the requirements.
- We then conference your executives with the person sending the request.
- Calls can be sent on land-line numbers as well.
Application Benefits:
- Capture customer request at all times. Off-working hours can be managed by re-scheduling the calls in the working hours.
- Capture leads from website with having customers fill the “Contact Us” form and at the same time respond to their queries instantly.
- The details of the customer sending an SMS will be displayed on a URL as shared by us.
- The details of the customer sending an SMS will be displayed on a URL as shared by us.
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