Application Development & Implementation
In today's world, many organizations struggle to manage their enquiries and a lot of time is wasted in recollecting the history of calls/ meetings/ discussions with existing or prospective customers. This occurs because the details of customer interactions are maintained in a cluttered way and not centrally.
Horizon Mobitech's Enquiry Management System is designed with the view to cater client organization's business needs. All key details such as customer's contact information follow-up reminders, Customer enquiry history and much more are captured in this Enquiry Management System. This system will provide you a complete view of all customer related information.
Given below is a list of features available in this application:
- Multi-user
Capability - Follow-up
Reminder -
User-based
Access Control -
Anywhere
Access -
Cloud
Computing -
SMS & Email
Integration -
Enhanced
Reporting -
Customer History
Management -
Effective Admin-to
user Communication -
Case Escalation
Query forwarding
Get in Touch
To get connected to our executives,
Please enter the following details: